Shipping & Returns

Shipping

Every Chérie piece is made with care — many are crafted to order especially for you.

  • Processing: 1–3 business days
  • Estimated delivery: typically 7–10 business days from your order date
  • Tracking: emailed as soon as your order ships
  • International: we ship to 25+ countries; local duties or taxes may apply

Returns

We want you to love your gold. If something isn't right:

  • 30-day returns on unworn items in original packaging
  • Personalized, engraved, and made-to-order pieces are non-returnable unless faulty
  • Damaged or incorrect orders: contact us within 48 hours with photos and we'll make it right at no cost

To start a return, email hello@cheriegold.com with your order number. Full details in our Refund Policy and Shipping Policy.