Shipping & Returns
Shipping
Every Chérie piece is made with care — many are crafted to order especially for you.
- Processing: 1–3 business days
- Estimated delivery: typically 7–10 business days from your order date
- Tracking: emailed as soon as your order ships
- International: we ship to 25+ countries; local duties or taxes may apply
Returns
We want you to love your gold. If something isn't right:
- 30-day returns on unworn items in original packaging
- Personalized, engraved, and made-to-order pieces are non-returnable unless faulty
- Damaged or incorrect orders: contact us within 48 hours with photos and we'll make it right at no cost
To start a return, email hello@cheriegold.com with your order number. Full details in our Refund Policy and Shipping Policy.